We have the people to help you build feedback solutions
Whether it concerns a survey, a one-off feedback process or a full-fledged CX program, we have the skills and resources you need.
The best technology means nothing if it is not used correctly
Therefore, Quicksearch and our partners are ready to take responsibility for what is required. We help you develop the best processes for rapid feedback, support you with analysis to gain insight and share our experience when you implement your feedback program. We call it the Quicksearch method.
Build ongoing feedback processes
Getting feedback when "the feeling is fresh" can be the difference that allows you to act. If you wait to ask, it may be too late.
Employee survey that gives you insight and drives engagement!
Quicksearch has conducted surveys for 20 years, both for employees and customers. We are experts in statistics, survey methodology and analysis.
Develop a complete Customer Experience Program
For several years, Quicksearch has built up experience from collaborations with the best. We can take responsibility for guiding your organization towards developing a total feedback program in all channels and across all key touchpoints, both internal and external.
Map your customer's entire journey through your offer
Mapping your customer's journey through your offer is a prerequisite for you to be able to improve your customer experience.
Putting on the “customer glasses” and documenting the customer experience from their own perspective can help you understand how customers interact with you and help you identify areas for improvement.
Quicksearch can help you document the customer's (or for that matter the employee's) journey, which allows you to identify where and when to ensure the experience with feedback.
The NPS® benchmark shows how you stand in relation to your competitors
Want to know your competitors' NPS®? Do you want to know if you are perceived as better or worse? Together with Nordic Bench, we can offer industry analyzes within most segments in the Nordics.
Beyond The Survey
Many feel that the step after the employee survey is the difficult one. What happens next? How do we proceed? What do we do? Who will do what?
Quicksearch can present a number of good services that boost the feedback process.
