Boost the feedback process
Many feel that the step after the results report is the difficult part. What happens next? How do we proceed?
Quicksearch can present a number of good services that boost the feedback process.
★
PERSONAL PROFILES
Personal profiles helps you improve team and group dynamics. DISC is an established analysis that simply describes whether a person is Dominant, Involving, Structured or Controlling. Used with advantage in sales and HR.
HUNT GOOD IDEAS!
Idea hunt Ideahunt is an excellent service for receiving ideas and suggestions for solutions to various problems in a positive way. With clear goals and incentives, campaigns are created where employees compete together to find ideas.
THE DILEMMA
Changing behavior and culture is always a difficult and long process. With
The dilemma can you create discussion and dialogue around sensitive topics and thus put them on the table. The discussions result in good conditions for change.
CLOSING THE LOOP SERVICE
Don't have time to follow up on critics? Then we can help you call selected customer groups in a professional manner. The customer gets attention, gets a chance to clarify his criticism and information about how the process is progressing. You act immediately and get the opportunity to turn a critic around.
CX AUDIT
How do you work with feedback and CX in your organization? With a
Audit you can see in black and white how you are in terms of the degree of maturity in different parts of the company. A good tool to take a new step towards becoming a customer-oriented organization.
PREDICTIVE ANALYSIS
Can we foresee (predict) what will happen? Given that something has happened before, we can predict when it will happen again. A prediction is the answer to a specific question – e.g. Which customers are likely to leave at any given time? What other products are you interested in if you bought X,Y,Z. This is done with advanced statistical models, a service Quicksearch delivers along with
Forefront Consulting.
ANALYSIS OF EMOTIONS
What emotions do your products, services and brand evoke? Quicksearch offers along with
Protofire a unique analysis perspective on emotional insight. Through analysis using metaphors, we can reveal hidden motives behind people's behavior.
COACHING
Coaching can be an excellent way to help managers streamline work methods, develop leadership skills, find new career paths or improve their communication skills. Quicksearch offers coaching along with
INTENCO who have undergone Leapfrog's coaching training (or equivalent) in accordance with the ICF standard (International Coaching Federation).
INTERIM HR
Sometimes an HR resource is needed on a part-time basis and sometimes it is about driving change work within HR. Quicksearch offers along with
INTENCO professional support in HR matters without getting stuck in complex processes and structures.
MANAGER AND LEADERSHIP DEVELOPMENT
Sometimes you need help raising the skills of your managers and leaders. This can apply to manager feedback, coaching, difficult conversations, etc. - but it is often also about filling up the managers' knowledge in other areas such as labor law, work environment issues, recruitment, development interviews, salary setting, etc.
GAMIFICATION
Driving commitment and development can be done in different ways. The use of game theory for work processes is something new and interesting. Along with Awesome Group and Wildfire lectures and different programs can be offered where feedback is a natural and important part.
TEXT ANALYSIS
Quicksearch offers tools for text analysis through our partner Gavagai which helps you structure and analyze text flows. The service can be a one-off project or to continuously follow what is being said about, for example, a brand or topic.
