The knowledge company is included in the Quicksearch Group Nordic Bench which is an independent analysis institute with 15 years of experience in industry studies. Using the Net Promoter® methodology, companies can compare how they are doing in relation to their competitors.
Right now, Nordic Bench is following up private individuals' satisfaction and willingness to recommend Swedish banks and stockbrokers.
The aim is for consumers to be able to anonymously give their feedback to the various players in the market. The result is then made available to the banks and stockbrokers so that they, in turn, can better adapt their services, service and communication - to offer their customers a better customer experience.
Join us and make an impact with your feedback! Click HERE to get to the survey.