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Employee experience

Engaged employees pay off in more ways than one

Maximizing output doesn't mean burning out employees. With our performance analysis, you identify what drives your employees' engagement and drive their development towards it. As a consequence, you simply get happier employees who perform better.

Focusing on what you want to solve

Action-based solutions tailored to your goals

Employee surveys

Quality-assured your work with comprehensive employee surveys or pulse surveys based on science.

Leadership

Shape tomorrow's leaders today!

Performance

Achieving more doesn't mean you're running out of employees. We have a source for that and work with scientific methods.

Focus on driving change

Quicksearch's model makes it easy to work insight-driven. We help you collect the right feedback, analyze what matters most – and translate it into concrete action plans that take you closer to your goals. By automating the time-consuming and remaining a partner all the way, we ensure that the work doesn't stop at the insights and that you can focus on driving change.

Because real change is not a one-time effort – it is a movement forward, step by step.

Your goals, our focus

Common goal

With your goals and key figures, we create a common foundation for our work and ensure that we focus on what leads to value for you.

Tailored method and questions

Based on the goals, we choose the method and question packages that will have the greatest impact. Everything is adapted to maximize the benefit for the specific business in question.

Collection

Collect data from your customers and employees

We conduct a carefully designed survey to collect relevant data from customers and employees. We have a variety of collection methods and question batteries to measure the parts that are important for you to achieve your goals.

Technique

  • Market-leading technology and coverage for collecting feedback.
  • Dispatch and collection are done using automated processes.
  • We handle over 3 million mailings per month.
  • Collection methods such as mailings (text messages, emails), QR codes, on-site touchscreens, voice analysis, public reviews.

Insight

Clear and concrete insights

As the responses come in, they are processed directly into our system. You get access to clear, concrete insights that show you what you need to focus on – both what is working and what requires change.

Technique

  • Fully automated processing processes, so you can focus on the action.
  • Powerful BI engine for analysis.
  • Insights based on text analysis, sentiment, transcription and keyword analysis.
  • Live updated Dashboard.
  • Clear key figures to continuously measure against.

Effort

From insight to action – directly in the system

Based on the insights, you will receive suggestions for concrete activities that will help you take the next step and create a competitive advantage. Insights provide direction, actions provide results. Our system and expertise will help you create the right plan to get closer to your goals and gain a greater edge in the market.

Technique

  • Actions always based on insights
  • 25 years of expertise in helping companies to the next level

Quick search

We follow you all the way – and beyond

Our system and team are with you every step of the way, not just to gather insights but to ensure they lead to real change. With consultative support and training, we help you translate insights into concrete activities that are actually implemented and have an impact.

After each effort, we re-measure, track results, and ensure you continue moving in the right direction toward your goals. When goals are achieved – or new priorities arise – we adjust direction together and start a new cycle. In this way, we create not just short-term gains, but long-term, sustainable business value over time.

This is our product

Our Employee Experience Suite consists of smartly designed features to increase retention and gain new customers.

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Collection

We offer several different ways to collect your feedback. We also offer several key metrics to work with, including NPS®, CSAT, and CES. In addition, you can also centralize all customer feedback and reviews in one platform where you get an ongoing overview.

It's very easy to get started. Once you've decided what you want to measure and how, we'll set up a plan to help you achieve your goals, and then you're done. Our technology platform handles everything from distributed mailings to fundraising without you having to think about it.

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Insight

With all customer feedback in one platform, you not only get control and overview. Data from different sources is processed with our BI engine, text analysis and sentiment analysis to give you valuable insights. This allows you to act quickly and effectively.

Did you know?

NPS® with quick selection leads to root cause identification in up to 981% of cases. Source: Net Promoter System

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Effort

The insights the platform delivers also serve as a basis for the recommended actions you encounter. You manage these in a structured way with traceability and results follow-up.

Why should you work with employee experience?

The importance of continuously working on the work environment. 

To invest in Employee Experience (EX) is a key factor in building a successful and sustainable organization. By working systematically with employee surveys, employee surveys, employee feedback, engagement surveys and heart rate measurements, you gain deep insights into how your employees experience the work environment, leadership, communication, corporate culture and opportunities for development. Data-driven work with EX helps you increase employee engagement, improve the work environment, strengthen employer branding and reduce staff turnoverBy identifying and addressing problems early, you create an attractive workplace where talent wants to stay and grow.

A positive employee experience is crucial to driving productivity, innovation and loyaltyWhen you act on results from your EX investigations you show that you listen to your employees – and that their voice matters. It builds trust, motivation and a culture where people thrive and perform at their best. An active and insight-driven work with employee experience management, in combination with the right tools for feedback collection and analysis, enables smarter decisions that strengthen both the individual and the organization. EX is not just an HR issue – it is a strategic investment in the company's future.

Contact us for more information.

We help you turn your insights into benefits.

Interesting HR articles from our Knowledge Center

See live how it works

We show and review how our CX services at Custom can improve work for you and your business.

Fill out the form and we'll get back to you as soon as we can. It is also possible to call us directly on +46 (0)35-100 330. Or email to marknad@quicksearch.se

See live how it works

We show and review how our CX services on the Enterprise package can improve work for you and your business.

Fill out the form and we'll get back to you as soon as we can. It is also possible to call us directly on +46 (0)35-100 330. Or email to marknad@quicksearch.se

See live how it works

We show and review how our CX services on the Premium package can improve work for you and your business.

Fill out the form and we'll get back to you as soon as we can. It is also possible to call us directly on +46 (0)35-100 330. Or email to marknad@quicksearch.se

See live how it works

We show and review how our HR services can improve work for you and your business.

Fill out the form and we'll get back to you as soon as we can. It is also possible to call us directly on +46 (0)35-100 330. Or email to marknad@quicksearch.se

See live how it works

We show and review how our CX services can improve work for you and your business.

Fill out the form and we'll get back to you as soon as we can. It is also possible to call us directly on +46 (0)35-100 330. Or email to marknad@quicksearch.se