Download customer case - Semcon measures its HR processes on an ongoing basis
Measuring their HR processes on an ongoing basis At Semcon, they have gone from measuring ready-made outcomes to continuously asking current and relevant questions in business-critical areas to their employees. Now the process has been automated and is used today as a natural part of operations worldwide. To find out more about Semcon's journey, we interviewed HR & Communications Manager Christian [...]
Download the white paper - 4 reasons to perform a Win/Loss analysis
4 reasons to perform a Win/Loss analysis Through systematic and regular analyses, companies can understand their customers better. Read about how companies can use Win/Loss analyzes to work data-driven and fact-based in their sales.
Download the white paper - 7 tips on how to activate your ambassadors
7 tips on how to activate your ambassadors Seven effective tips on how to activate your ambassadors. With an NPS measurement, you find out to what extent the customer would recommend the brand.
Download customer case – Tele2
Tele2 – Customer satisfaction is a key to success In April, Tele2 took a big leap on the stock exchange and exceeded the market's expectations. Tele2's managing director, Samuel Skott, pointed to customer satisfaction as one of the main success factors. To find out more about how Tele2 thinks about measuring and following up feedback from customers, interviewed […]
Download the white paper - 10 ways to mature employment
10 ways to competent co-employment The idea of co-employment has emerged from the MBL (Medbestämmande Act) and the development dialogue. It rests on the belief in development and a willingness to cooperate. In this white paper, 10 ways to achieve mature employeeship are presented.
Download the white paper - 4 tips on how to activate your ambassadors
4 tips on how to activate your ambassadors NOTE! We have updated this white paper with three new tips. Read the update "7 tips on how to activate your ambassadors" here Four effective tips on how to activate your ambassadors. With an NPS measurement, you find out to what extent the customer would recommend the brand.
Download the white paper - 5 tips for higher response rates
5 tips for a higher response rate Some simple tips for your employee survey to get a good response rate.
Download the white paper - 10 common mistakes when conducting an employee survey
With 10 concrete tips from a company with over 20 years in the industry, you can ensure that your employee survey becomes a regular and democratic process, which benefits both employees and companies. Read more in our white paper and take part in our tips on how to avoid 10 common mistakes in an employee survey.
Download the white paper - Why is feedback so much more important today?
Why is feedback so much more important today? A white paper on why it is not enough today to conduct a survey a year. Customer information from ongoing feedback becomes the critical competitive advantage for successful organizations.
Download the series on eNPS
The series on eNPS - this is how you measure staff! How to measure employee commitment and work environment in a simple and natural way. You can use the eNPS series to quickly explain how it works.