Meet Quicksearch at Upsales Growth Day, January 29 at Clarion Sign
Quicksearch's CEO, Göran Almén, is on stage and speaks under the theme How to create drive in a sales organization at the Upsales Growth Day at Clarion Sign in Stockholm. It will be a packed afternoon where experts and pioneers share success factors in growth and sales. Quicksearch will of course be there and invites its customers […]
Halmstad Golfklubb works strategically with NPS and becomes the best in Sweden
Halmstad Golf Club in Tylösand was named Sweden's best golf facility in 2014 when the World Golf Awards held its big gala and awards ceremony in Portugal this weekend. Club director Christian Jakobsson from Halmstad Golfklubb is one of Quicksearch's biggest ambassadors and works actively according to the Net Promoter System model to customer-focus the business every day. In a usability study Quicksearch […]
Webbkollen - for follow-up in healthcare
Quicksearch has, together with SKL, Blekinge Institute of Technology and 14 counties, developed and tested the Webbkollen - a method and a tool for following up patients after they have left the ward/clinic. The aim is to get the patient's perspective and pick up areas for improvement, as well as being able to follow the results of these areas. The web check is also a way to let patients come […]
Quicksearch debate article in Dagens Handel
"Stop bombarding consumers with irrelevant surveys" The most important question to ask your customers in surveys is whether they would recommend your store or company to their friends. Other questions can just as easily be crossed out. That's what Quicksearch CEO Ulrica Björnhag writes in a debate post. Most of us would probably think that it would be extremely [...]
Quicksearch at the Sales Conference
The Sales Conference gathers Vdars, sales and marketing managers and sellers to share the latest research results, trends and knowledge in sales. From Vendamore we were able to learn more about how re-targeting works and can be used. Prosales explained in an engaging and clear way how the seller's new role in a changed buying process places higher demands on good […]
Breakfast seminar: How your salespeople create more loyal customers
Last Friday, an appreciated seminar was held on Net Promoter Score - How your sellers create loyal customers and more referrals. The seminar was held in collaboration with Wednesday relations and had approx. 70 participants at the Summit high tech building. Take a look at the Quicksearch infographics about NPS. Last Friday Quicksearch hosted a seminar regarding Net Promoter Score and Sales efficiency.
6 tips when implementing a Net Promoter® Score (NPS) program
Are you considering implementing or developing your work with Net Promoter Score? The Net Promoter Score method should be seen as a way of working to retain customers and create more ambassadors. Growth is created if you can keep and save back customers that you risk losing, at the same time you sell more through customers who really like you [...]
What is NPS in your industry? NPS Benchmark
What NPS value is average in your industry? What is the highest and what is the lowest? Read more about Quicksearch program for ongoing surveys NPSU sample: 5000 US customers, 180 companies, 19 industries Source: Temkin Group Q3 2012 Consumer Survey
Seminar on Feedback and Net Promoter® Score
1. Net promoter score (NPS) How you work with Net Promoter Score to get more loyal customers and higher profitability Halmstad 14 May, 08.30-10.00 Read more Webinar 15 May, 08.30-09.30 Read more Stockholm 16 May, 08.30 -10.00 Read more How Net Promoter Score gives you more loyal customers and higher profits Halmstad 14 May, [...]
Well attended Seminar on Net Promoter® Score
On April 9, Quicksearch held an appreciated breakfast seminar in Gothenburg for nearly 60 committed participants. At the World Heritage Museum, participants could listen to consultant Sebastian Wettemark, who shared experiences that Quicksearch has in the area of customer loyalty and feedback. At the seminar, the question was asked "why is a recommendation more effective than traditional advertising?". With simple models to calculate […]