A smart tool for digital customer service
Kundo is a cloud service designed to make customer service simple, accessible and value-creating for both companies and customers. We know that customer service is important, and we know that it can seem like a difficult task to deliver really good customer service in several channels, at the same time.
Your customers want to talk to you - Make it easy with Kundo!
In Kundo, you easily collect all your customer service channels in one and the same tool.
It facilitates collaboration, increases quality and provides great opportunities for statistics and follow-up.
A tool that creates happier customers and more valuable insights from your customer service!
How is it working?
Kundo is a cloud service that gathers all your customer service channels in one place. It's easy to get started and easy to use!
Gather channels such as mail, chat, social media, question forums and knowledge database/FAQ in the same tool.
Clear statistics and automatic AI analysis help you with insights to create more satisfied customers and to develop your offer.
What do I get as customer?
As a customer, in addition to an easy-to-use and powerful tool, you get a personal supplier. We at Kundo are experts in customer service because we've learned from the best — our customers!
At Kundo, you are assigned a Success Manager who helps you succeed! You can take advantage of Kundo's comprehensive service offering, including start-up meetings, on-site training, regular follow-ups and personal service.
In addition to training in our product, we offer several courses in in-demand areas that we know are central to creating a modern and successful customer service in digital channels.
Visit our open courses or let our experts hold courses for your employees at your location.
Capture expectations & capture where things went wrong
In this white paper, you get an overall and general checklist of the most important points to consider when creating a solution for continuously listening to customers through customer surveys.
Contact one of our specialists for more information
Tanja Kofler
Consultant, Project Manager
Mobile: +46 (0)73-939 59 33
Telephone: +46 (0)8-410 717 30
Email me:
firstname.lastname@quicksearch.se
Annika Erhardsson
Business developer/Customer Experience specialist
Phone: +46(0)73-597 75 97
Email me:
firstname.lastname@quicksearch.se
Annie Stenehav
Consultant, Project Manager
Mobile: +46 (0)704 10 92 51
Phone: +46(0)35-10 03 30
Email me:
firstname.lastname@quicksearch.se
William Gustafsson
Business developer
Mobile: +46 (0)708 23 42 24
Telephone: +46 (0)35 10 03 30
Email me:
firstname.lastname@quicksearch.se
Give us a call!
We are here to answer questions, guide you and give you the right basis for making decisions.
More smart options to optimize your customer survey
Optimize your customer surveys and increase profitability with the help of our smart options. With small funds and at a low cost, you can e.g.; get the help of your ambassadors to market your company, increase the engagement of your employees and customers, and automate your everyday life. Take a look at our smart options.
Collaborative partners
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In the OurBoxes service from Addimotion, all customer deliveries are collected regardless of where and with whom you send the goods.
Customers receive more relevant communication and thus a better customer experience from order, via warehouse, all the way to the door or agent and delivery.
Partner
Tools customer service
Kundo is a cloud service designed to make customer service simple, accessible and value-creating for both companies and customers. Customer service is important, and we know that it can seem like a difficult task to deliver really good customer service in several channels, at the same time.
