Because nothing is sold until delivered
Addimotion is a unique company that offers innovative cloud services where companies can monitor and communicate throughout the customer delivery in real time. Today, many companies have difficulty knowing at what moment they should contact the customer. When is the right time? Event-driven communication solves that!
We make it easy for you to work proactively
In the OurBoxes service, all customer deliveries are collected regardless of where and with whom you send the goods. This is because OurBoxes is connected to the respective carrier and automatically collects all customer deliveries.
Having access to real-time follow-up of all customer deliveries gives you the opportunity to proactively communicate with your customers about the respective customer delivery status.
Customers receive more relevant communication and thus a better customer experience from order, via warehouse, all the way to the door or agent and delivery.
How is it working?
One of our watchwords is proactivity! Our cloud services provide, among other things, proactive event-driven communication by triggering various events during customer delivery to, for example, send out customer notifications, reminders, customer surveys and return follow-up, etc.
What do I get as customer?
In addition to gaining full control over the entire customer delivery process, the service also creates relevant customer communication with information and many opportunities for follow-up in connection with an event. An example is that the moment the customer receives his delivery, various forms of follow-up are immediately triggered.
Capture expectations & capture where things went wrong
In this white paper, you get an overall and general checklist of the most important points to consider when creating a solution for continuously listening to customers through customer surveys.
Contact one of our specialists for more information
Tanja Kofler
Consultant, Project Manager
Mobile: +46 (0)73-939 59 33
Telephone: +46 (0)8-410 717 30
Email me:
firstname.lastname@quicksearch.se
Annika Erhardsson
Business developer/Customer Experience specialist
Phone: +46(0)73-597 75 97
Email me:
firstname.lastname@quicksearch.se
Annie Stenehav
Consultant, Project Manager
Mobile: +46 (0)704 10 92 51
Phone: +46(0)35-10 03 30
Email me:
firstname.lastname@quicksearch.se
William Gustafsson
Business developer
Mobile: +46 (0)708 23 42 24
Telephone: +46 (0)35 10 03 30
Email me:
firstname.lastname@quicksearch.se
Give us a call!
We are here to answer questions, guide you and give you the right basis for making decisions.
More smart options to optimize your customer survey
Optimize your customer surveys and increase profitability with the help of our smart options. With small funds and at a low cost, you can e.g.; get the help of your ambassadors to market your company, increase the engagement of your employees and customers, and automate your everyday life. Take a look at our smart options.
Collaborative partners
Partner
Integration platform
In the OurBoxes service from Addimotion, all customer deliveries are collected regardless of where and with whom you send the goods.
Customers receive more relevant communication and thus a better customer experience from order, via warehouse, all the way to the door or agent and delivery.
Partner
Tools customer service
Kundo is a cloud service designed to make customer service simple, accessible and value-creating for both companies and customers. Customer service is important, and we know that it can seem like a difficult task to deliver really good customer service in several channels, at the same time.
