Map your customer's entire journey through your offer
Mapping your customer's journey through your offer is a prerequisite for you to be able to improve your customer experience.
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Putting on the “customer glasses” and documenting the customer experience from their own perspective can help you understand how customers interact with you and help you identify areas for improvement.
Quicksearch can help you document the customer's (or for that matter the employee's) journey, which allows you to identify where and when to ensure the experience with feedback.
Boost the feedback process
What happens next? How do we proceed? What do we do? Who will do what? Quicksearch can present a number of good services that boost the feedback process.
