Customer satisfaction in focus for loyal (padel) customers

Padel has today become one of the world's most popular and also fastest growing ball sports, with millions of practitioners daily. With the large growth in practitioners of the sport, the need for new padel centers has also increased - and also continues to increase all the time in line with an ever-increasing demand.

We can already predict that the more new facilities that will be built, the more the competition among themselves will also increase. This will naturally result in higher demands from the customers.

How then can we understand the customers' requirements and succeed in meeting them? Well, we can do that by having a well-functioning strategy - built in a way that puts customer satisfaction in focus.